ZH Rental Car

Excellent

Reviewed at 2024-09-28

The store reply：

ありがとうございました。またよろしくお願いします

Reviewed at 2024-09-28

預定後有中文客服會積極聯絡，可以免費接駁到那霸機場站及赤嶺站，最早預定時間是早上九點，最晚還車時間是晚上7:30，車子很新很乾淨，有中文的接待人員服務非常親切，最重要的是價格非常實惠👍 還車地點附近就是那霸的outlet，如果有推薦折扣的話，一定會推薦給親朋好友🫶❤️

Reviewed at 2024-08-28

The store reply：

感謝您對我們服務的肯定，大家看您的真實的評價，都非常地感動。接下來我們會更加的努力做好我們相關的工作。對語言比較擔心的寶寶們可以選擇我們哦！這邊中英日韓都有的哦！再次感謝您的評價，歡迎您下次再來冲繩玩哦！

Reviewed at 2024-08-28

整體算良好。保險沒有包含營業損失是比較可惜的地方，額外費用 1天1650yen。租車地點沒有提供廁所，且離機場稍有距離。不過每30分鐘有一班接駁車。交車時會一起驗車(外)況，但沒有主動指導如何使用車輛。 例如半自動駕駛我是在高速公路上摸索出來的。車輛狀況是良好的，沒什麼問題。有中文服務人員，有問題LINE上面也會回覆，算是比較方便。 另外推薦Eneos Enejet Dr.drive 小祿店加油，店員很熱心。建議先現金加個1000yen，可能會出8yen 的折價券，再投10000yen 加到滿，之後再拿QR code 去精算機找零。

Reviewed at 2024-08-20

The store reply：

您好，感謝您提出寶貴的意見。首先這個半自動駕駛的話，我們是不推薦的。所以一般交車的時候是不會跟客人詳細説明的。畢竟萬一遇到問題的話，還是需要大家自己駕駛是比較安全的。但是您的提醒，是非常正確的。謝謝您，接下來我們會跟其他顧客説明一下的。歡迎您下來再來冲繩玩哦！

Reviewed at 2024-08-28

到達沖繩那霸機場後，職員用心及詳細解答有關文件及領取車輛事項。

Reviewed at 2024-08-29

The store reply：

謝謝您的肯定。如有擔心語言方面的，可以來我們店鋪租車。我們有各種語言對應，無需擔心。店鋪也有相對應語言工作人員會詳細給大家解釋説明租車内容的。再次感謝您的選擇，期待您下次再來冲繩玩哦！

Reviewed at 2024-08-29

非常棒的體驗！車很乾淨又很好開

Reviewed at 2024-07-27

地點遠了點 服務，車輛都是很好 老闆也很熱情幫忙

Reviewed at 2024-07-23

非常好的體驗~謝謝貴網站!!!

Reviewed at 2024-07-22

The store reply：

給您的旅途與帶來加分項，是我們的榮幸。祝您接下來的旅途與愉快！

Reviewed at 2024-07-22

服務周到 讚讚讚

Reviewed at 2024-06-04

The store reply：

謝謝您！ 您的用車也非常乾净哦，期待您的下次到來哦！

Reviewed at 2024-06-04

車子滿新的，很乾淨。 服務人員會說中文，說明也很清楚。

Reviewed at 2024-05-27

The store reply：

謝謝您，語言就是我們這邊的優勢，為的就是大家無障礙溝通。期待大家下次再冲繩玩哦！

Reviewed at 2024-05-27

we told on the date of arrival that we can’t pick up the car as the rental car company closes at 8pm. Our flight arrives at 7:25pm. we had to pay extra overtime fee of $5000 to arrange airport pick up and rental car company overtime cost. the platform did not state that we are not able to pick up the car in the date of arrival. Also it is not pleasant to be informed on the date of arrival that we will be charged overtime fee unless we pick up the car on the next date. We are not staying in Naha need to drive an hour to Onna. So we are forced to pay the overtime cost.

Reviewed at 2024-05-20

The store reply：

Hello, the website should clearly state that the store's operating hours are from 9am to 20pm. Your flight's arrival time is 19:25. Because it takes at least an hour for an international route to come out. So you won't be able to make it to the closing time of 20 o'clock. Also, our shuttle bus is only available until 19:30 at the latest, and we arranged for the shuttle bus to pick you up at the airport that day. Additionally, you paid a late night fee of 5000 Japanese yen. This fee is for the staff who will stay to receive you in the evening. I hope you can understand. We apologize for any inconvenience caused to your journey. Wishing you a pleasant journey ahead!

Reviewed at 2024-05-21